At Heartbox, we are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
When you place an order, we collect: your name, email address, phone number, delivery address, and information about the gift recipient (name, age, preferences). We also collect payment transaction references through Razorpay (we do not store card details).
To curate, pack, and deliver your gift box.
To send order confirmations, shipping updates, and respond to queries.
Recipient details and preferences are used solely to personalise the box contents.
To maintain records as required by Indian law.
We share data only where necessary: with our courier partners (delivery address only) and Razorpay (for payment processing). We do not sell, rent, or trade your personal information to any third party.
Order data is retained for a period of 3 years for legal and accounting purposes. You may request deletion of personal data that is not required for legal compliance by emailing us.
You have the right to access, correct, or delete the personal data we hold about you (subject to legal retention obligations). To exercise these rights, email us at hello@heartboxindia.com.
Our website uses session cookies to maintain your gift-builder session across pages. We do not use third-party tracking or advertising cookies.
This category contains items intended for users aged 18 and above.